KLCTDevelopers

Introduction

View as Markdown

KLCT is AI customer support and growth automation. Your account holds contacts, support tickets, live chat, calls, a customer portal with a changelog and feedback board, and the campaigns and sequences that act on them. This API gives another product the same access a teammate has, limited to what you grant.

There are three ways in, and they share one account model:

Need Use
Read and write your own account's data from a script or server REST API with an account API key
Let your product connect to many customers' KLCT accounts REST API with OAuth 2.1
Let an AI assistant such as Claude work inside an account The MCP connector

Everything is account-scoped. A token can only ever see the one KLCT account it belongs to, and asking for another account's record answers 404, never 403, so ids do not leak.

Base URL and format

https://app.klctai.com/api
  • Requests and responses are JSON. Send Content-Type: application/json on writes.
  • Timestamps are ISO 8601 in UTC.
  • Ids are integers. They are stable and never reused.
  • Lists are paginated with page and per_page (default 50, maximum 100) and return a meta block with current_page, last_page and total.
  • There is no version prefix today. Fields are only ever added. Treat unknown response fields as normal and ignore them.

Make your first call

Generate a key (see Authentication), then:

curl "https://app.klctai.com/api/platform/account" \
  -H "Authorization: Bearer $KLCT_API_KEY"

{ "account_id": 4821, "name": "Acme Dental", "billing_active": true, "setup_url": null }

Then list your newest contacts:

curl "https://app.klctai.com/api/contacts?per_page=5" \
  -H "Authorization: Bearer $KLCT_API_KEY"

What you can build

  • Create a support ticket or reply to a chat from your own app: Tickets, Chat conversations.
  • Keep contacts in step with your CRM or store: Contacts.
  • Publish release notes from your pipeline to the customer portal: Changelog.
  • Pull feedback votes and the roadmap into your own tools: Feedback and roadmap.
  • React in real time when a ticket, message or contact arrives: Webhooks.
  • Start a KLCT sequence when something happens in your product: Events.

For AI tools

Every page here is also available as Markdown (add .md to the URL), the whole site is one file at /developers/llms-full.txt, and the API is described by an OpenAPI 3.1 file whose operation ids and descriptions are written to be used as tool definitions. See Use with AI and MCP.

NextAuthentication